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With
ResponseLink, You Can Live On
Your Own
Without The Fear of Being Alone
When help is needed,
ResponseLINK is there. In the event of an emergency virtually anywhere
in your home, simply push the red “Emergency Medical Alert” button
on the ResponseLINK unit - or on the wrist or neck
Smart Pendant.
The call will be answered quickly by a caring professional who is trained to
provide a rapid and appropriate response.
You may have a minor problem
that only requires a neighbor to stop in or you may need immediate medical
assistance and someone to notify a family member. No matter what the situation,
unlike other response companies,
ResponseLINK
will stay on the
line with you until help arrives.
 Click
the pendant to see a short presentation on ResponseLINK's two different service
programs.
SafetyLINK
-
$34.95
per month
Our
Basic Service offers more value that any other company's premium service in the market
place.
Emergency Response and Exclusive
Non-Emergency Calling Service
Our standard service provides our
subscriber's 24-7 monitoring with an immediate response by a ResponseLINK
Care Attendant when the emergency button on the console or pendant is
activated. In the event of an emergency, our Trained Care Attendant
will immediately contact emergency personnel and caregivers and stay on the line
with the subscriber until help arrives. As part of the standard service, and
simply by pressing the non-emergency button, subscribers can talk with a Trained
Care Attendant at any time during the day or night if they feel insecure or
unsafe.
FREE General Reminders
Our Free General Reminders can be program
as many times per day as needed to sound a tone and display a message
reminding subscribers to take their medications or what ever they need to be
reminded about. Customizable to fit the subscriber's needs.
Here is a list of our services and features.
Everything in bold is part of our basic service called SafetyLINK:
Secured Lockbox - Free with each system
we install (part of SafetyLINK)
With each unit installed,
ResponseLINK offers a free secured lockbox that hold a
subscribers spare keys (up to five keys) so emergency personnel can enter the
home without having to break a window or door when trying to enter the home to
provide help. This provides an additional layer of security and peace of mind.
Install Fee:
$50.00 (one time fee)
We install each and every
systems to make sure it is placed in the best possible area in the home.
We interview the subscriber by asking a series of questions that helps us
determine the best placement of the system. We then perform voice and pendant
tests throughout the home to make sure that if someone has an emergency, we want
to make sure that our operators will here them and that our subscriber's will
hear us when we respond to their emergency. We never ship the
equipment to you expecting that you to set it up and to test it throughout your
home.
SAFETYLINK PLUS
- $49.95
per monthOur Premium Service offers all of
the benefits and features of SafetyLINK, plus "operator assisted" reminders
for as many times as needed per day! Use any
combination of the two services listed below and can be used as many times as
needed!
Wellness checks
(Two-way voice)
The Wellness Verification service is a programmable feature that will open up
a personalized conversation with a Care Attendant at our monitoring center.
The reminder times are specified by the subscriber and could include a morning
wake-up, a nighttime tuck-in, a wellness check midday, a reminder to
perform a specific type of health test, nutritional reminders or it can be
customized to meet the needs of the subscriber.
Medication
Reminders (Two-way
voice)
The Medication Compliance Monitoring service
provides subscribers and their caregivers with the assurance that all
medications have been taken as prescribed. A Care Attendant will immediately
alert caregivers if the subscriber has not responded, or if compliance issues
are detected.
Other Optional Services
Provided by ResponseLINK of Utah
 Fall
Sensor - add
$10.00 per month to basic service /
One time set up fee of $25.00
Automatic Fall Detection System that will
summons help if a senior falls and may not have the presence of mind to press
the pendant, like in Heart Attacks, Strokes, Black-outs, Epilepsy. Can be
worn
around the neck or clips on a belt, shirt pocket or attached to a wheelchair or
walker. The subscriber would also
be wearing the normal style Smart Pendant at the same time.
 Motion
Sensor -
add
$10.00 per month to basic service / One time set up fee of $25.00
Detects lack of activity at pre-determined times of day to ensure
subscriber is up and active. Mounts in a hallway in a corner at least
7 feet off the ground. This sensor is "pet immune", meaning it will not pick up
the movements of a 90 pound dog, if there was one in the home. Example:
If the subscriber moves around the home at specific times of the day,
ResponseLINK's Motion Sensor would detect those motions. If the subscriber
was unable to move around because of a stroke, the senor would detect a lack of
inactivity during specific times and would alert the monitoring center and our
operator would them attempt to contact the subscriber over the monitoring system
to see if everything was OK.
 Door
Sensor - add
$10.00 per month to basic service / One time set up fee of $25.00
Detects lack of activity at subscriber's
doorway at pre-determined times of the day to insure subscriber is up and
active. This sensor would be mounted on a wall and on a door and when the door
was opened during pre-determined times, it signals the base unit and then the
monitoring center that all was well with the subscriber. If doors
were not opened during specific times during the day, a signal would be sent to
the monitoring center and a monitoring operator would then try to communicate
with the subscriber though the monitoring system to see if everything was OK.
MedLINK Medication
Dispensers -
Stand alone - $30.00 per month (dispenser only)
With the SafetyLINK Plus Monitoring - $64.95 per month
This automated medication dispenser is a convenient device that stores
medication under lock and key and hold up to 28 days of medication. You as
a family member, can now have the peace of mind that your loved one will now be
able to manage their medication schedule in a way that will help them remain at
home.
 The medication dispenser coupled with
SafetyLINK Plus lets the monitoring center
know if the subscriber has not
taken their medications at a specified time. A special chip has been
engineered and placed in the medication dispenser (exclusive to
ResponseLINK) that will notify the monitoring center if the subscriber
has not opened the small door to get to the medications. If the door is
not opened after 30 minutes (for example), the medication dispenser will send a
signal to the monitoring center through the base unit and a live operator will
be able to check on the subscriber through the ResponseLINK system and encourage
them to take their medication. If there is no response from the
subscriber, the operator will notify the responders to check on the subscriber
or they will dispatch EMS.
Language
Interpretation Services - Included in both SafetyLINK and SafetyLINK Plus
 Language
Fact: About 6,700 languages are spoken in the world today in 228 countries.
Our Monitoring Center Offers interpretation services in over 148
different languages - the most commonly spoken languages around the world. To
ensure the best possible service, we continually update languages based on our
evolving subscriber's needs.
What this service means is; If your loved one speaks Afrikaans, Pampangan or any
one of over 148 different languages, they will be able to communicate to our
monitoring center in their native language. The fact is: If someone needs help
and that person speaks two or more languages, the person needing the help
will want to speak in their native tongue.
ResponseLINK's
Smart Pendant:
 100%
Waterproof and light-weight
Automatically Monitors it's own battery life
Automatically notifies the monitoring center if the pendant battery is low
By pressing the
red button on the pendant, the subscriber can answer an
in-coming phone call without using the phone
Has a life span
for up to 3 to 4 years
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